Shipping - We offer low shipping prices and no added handling charges.
Orders will be processed promptly, normally on the same day. We will e-mail you with a confirmation of your order. If we are out of stock on an item we will place it on back order and notify you. Orders placed on weekends or holidays will be processed the next business day, except we do not ship on Saturdays.
Our shopping cart will calculate your shipping charge before you place an order. First enter one or more items to your cart. Then just enter your location and choose a shipping option.
Shipping options include Priority Mail, Express Mail, UPS and FedEx. Contact us if you need a different shipping option. Orders placed by noon Friday will normally go out the same day. Orders placed after 12 noon Friday will go out Monday, unless Monday is a holiday.
Shipping to Europe,Australia,Canada and many other countries is also available. You may choose from International First Class Package, Priority Mail and Express Mail. First Class Package is only available for orders weighing less than 4 lbs.
We are not responsible for custom charges, taxes or tariffs imposed by another country.
Please email us for any questions you may have about shipping. Email: click here.
If you are not satisfied with your purchase, or have extra rolls left over, you may return them to us within 30 days for 100% refund, less shipping. Should we agree to accept a return after 30 days, there will be a 30% restocking charge. All returns of special order goods must be within 30 days and will incur a 30% restocking charge. Returned goods must be in original condition and unopened. Please insure your shipment, since we do not accept responsibility for lost or damaged shipments to us.
If product is defective, we will either replace it or give you a full refund including shipping charges, but we will not be responsible for any labor costs. You must return any defective product before we can give you a replacement or a refund.